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Q: Are there any costs in switching to Dial Long Distance (DLD)?
A: None. If your local carrier DOES charge you a fee, DLD will credit the full amount.
Q: Who does the billing for the long distance services?
A: DLD prints it's own invoices and mails them at the end of each month.
Q: Who handles the customer service?
A: We do at our corporate offices in Camarillo, California. 24 hours/day 7 days/week you'll get a live person to answer any questions that you may have.
Q: Can I get the low rates on my 800 number?
A: Yes. The same low rates apply for 1+ as well as for 800 numbers.
Q: I don't have an 800 number. How do I get one?
A: Call us and we'll give you one with no installation charge or monthly fees. If your current carrier charges you a monthly fee we can take over the billing, give you a lower rate and waive the monthly fees.
Q: How long does it take to switch to DLD?
A: It only takes 2 to 3 business days.
Q: Can I cancel at any time?
A: Yes. You can cancel at anytime with no penalties. |